fc44's Privacy Policy
Every piece of your personal information on the fc44 platform is stored under SSL encryption and strict privacy guidelines — your security is our top priority.
Scope and Purpose of Data Collection
fc44 collects personal information in a specific and limited manner for the purpose of providing services. We collect only the information that is genuinely necessary for operating and improving the service. The main purposes of our data collection are outlined below:
- To complete account registration and identity verification
- To securely process financial transactions (deposits and withdrawals)
- To ensure platform security and prevent fraud
- To provide customer service and technical support
- To comply with applicable legal obligations
- To improve the user experience and enhance service quality
What Types of Information Are Collected
fc44 may collect the following categories of information:
A. Identity-Related Information
- Full name and date of birth
- National ID card or passport details (for age verification)
- Email address and mobile number
B. Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transaction processing purposes only)
- Deposit and withdrawal history
C. Technical Information
- IP address, browser type, and device information
- Cookie and session data
- Platform usage logs and activity data
Data Protection and Security Measures
fc44 applies the highest technical measures to protect your information. Our security infrastructure includes:
- SSL/TLS Encryption: All data transmitted between you and our servers is encrypted using industry-standard SSL/TLS technology.
- Firewall and Anti-Fraud System: Multi-layered firewalls and automated fraud prevention systems are in place to block unauthorised access.
- Limited Access: Only authorised personnel may access your information on a need-to-know basis — unnecessary access is strictly prohibited.
- Secure Data Storage: Stored data is kept in an encrypted environment, and regular security audits are conducted.
- Two-Factor Authentication: An additional verification layer is applied to protect your account.
Nevertheless, complete security cannot be guaranteed for data transmitted over the internet — you also bear responsibility for keeping your login credentials confidential.
Sharing Information with Third Parties
fc44 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, sharing information may be necessary in the following limited circumstances:
- Payment Processors: Minimum necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
- Legal Obligations: We may be required to provide information in response to a court order or a lawful demand from a competent authority.
- Service Providers: Technology partners who assist in operating the platform may receive limited information solely for specific purposes and under strict confidentiality agreements.
- Fraud Investigation: Relevant information may be provided to investigating agencies in connection with cybersecurity threats or fraud.
Your information is not shared with any party other than those mentioned above.
Cookie Policy
The fc44 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device. We use cookies for the following purposes:
- Essential Cookies: For managing core platform functionality (login sessions, security) — these cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: Collect platform usage statistics to help improve service quality.
You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect platform functionality.
Data Retention Period
fc44 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations. Specifically:
- Account and identity-related information is retained for as long as the account remains active.
- Financial transaction records are kept for a defined period in accordance with applicable legal requirements.
- Even after an account is closed, certain information may be retained for a limited period for legal, regulatory, or fraud prevention purposes.
- Technical logs are generally deleted automatically after a set period.
Once the defined retention period has passed, data is securely deleted or anonymised.
User Rights
As an fc44 user, you have the following rights over your own information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of incomplete or inaccurate information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to fulfilment of legal obligations).
- Right to Object to Processing: The right to object to the processing of your information in certain cases.
- Data Portability: The right to receive a copy of your information in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw your consent at any time (though prior processing will remain lawful).
To exercise these rights, contact us at [email protected]. We will respond to your request as promptly as possible.
Protection of Minors
fc44 is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect or process any information from minors.
If we become aware that we have inadvertently collected information from a minor, that information will be immediately deleted from our systems. If you believe that a minor's information has reached us, please notify us at [email protected].
International Data Transfers
Although fc44 serves users in Bangladesh, data may be processed on servers in various countries as part of platform operations. In such cases, we ensure that:
- The receiving party maintains a level of protection equivalent to that in this Policy.
- Applicable privacy regulations governing international transfers are followed.
- Data Processing Agreements (DPAs) are in place with third-party service providers.
Policy Changes and Updates
fc44 reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made, we will notify users through the platform and the "Last Updated" date at the top of the page will be revised.
Continued use of the platform after changes have been made will be considered acceptance of the updated Policy. We therefore recommend reviewing this page regularly.
Disclaimer Regarding External Websites
The fc44 platform may occasionally reference third-party services (such as payment gateways). These third parties have their own privacy policies that are outside fc44's control. We are not responsible for their privacy practices. We recommend reading the privacy policy of any third-party service before using it.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact fc44's dedicated support team:
Privacy-Related Contact
24/7 Live Chat Support
Support is available in both Bengali and English. We aim to respond to your privacy-related requests as promptly as possible.